La piscine à débordement du Waldorf Astoria Riviera Maya face à la mer des Caraïbes
Le Waldorf Astoria Riviera Maya · © Hilton

Waldorf Astoria Riviera Maya and Conrad Tulum Shift to Luxury All-Inclusive in Mexico

Hilton is bringing two of its Mexican resorts into the high-end all-inclusive sector: since 1 October 2026, Waldorf Astoria Riviera Maya and Conrad Tulum Riviera Maya have been offering an all-inclusive package. And starting 10 January 2027, the former will become adults-only, while the latter will open an adults-only club, the Ceiba Club.

In brief
  • 🗓️ Since when · 1 October 2026 for all-inclusive; 10 January 2027 for adults-only spaces.
  • 🌴 Waldorf Astoria · reserved for guests over 18 from 10 January 2027, personal concierge and Malpeque, Chaya, JA’O dining.
  • 🏝️ Conrad Tulum · 349 rooms and suites, the adults-only Ceiba Club and the MYTHOS World kids’ club included.
  • ✈️ Included · 24-hour room service, minibar, private transfers for eligible direct bookings, one experience from four nights.
  • 💶 Prices · unreleased: rates upon booking.

Waldorf Astoria, soon to be adults-only

The swimming pool and Balinese beds of the Waldorf Astoria Riviera Maya
The pool and its Balinese daybeds · © Hilton

Just minutes from Cancún airport, Waldorf Astoria Riviera Maya builds upon its existing offerings to provide a complete all-inclusive experience: personal concierge, 24-hour room service, daily replenished minibar and private transfers from Cancún for eligible direct bookings. From 10 January 2027, it will exclusively welcome guests over 18; existing bookings with children will be provided with an alternative accommodation solution.

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Waldorf Astoria Riviera Maya

The entrance of the Waldorf Astoria Riviera Maya
The resort entrance · © Hilton
The Peacock Alley lounge at the Waldorf Astoria Riviera Maya
Peacock Alley · © Hilton
The foyer of the Malpeque restaurant at the Waldorf Astoria Riviera Maya
Malpeque, live-fire cooking · © Hilton
A ritual at the spa of the Waldorf Astoria Riviera Maya
The spa · © Hilton

Dining options include Malpeque (live-fire cooking and Mexican cheese trolley), Chaya, JA’O, dedicated to agave, and the Peacock Alley lounge. A programme of experiences (oceanfront yoga, Mayan breathing, sound therapy, clay workshops) completes the stay.

Conrad Tulum and its Ceiba Club

Conrad Tulum Riviera Maya

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Aerial view of the Conrad Tulum Riviera Maya and its bay
Conrad Tulum and its bay · © Hilton / Victor Elias Photography
The Ceiba Club at the Conrad Tulum, adults only section
The Ceiba Club · © Hilton
The lobby of Conrad Tulum, reflecting pool and palm trees
The Conrad lobby · © Hilton / Victor Elias Photography
The outdoor fire pit of Conrad Tulum in the evening
The fire pit in the evening · © Hilton / Victor Elias Photography
A cenote excursion offered by Conrad Tulum
A cenote excursion · © Hilton

Set between jungle, mangroves and the Caribbean Sea, Conrad Tulum Riviera Maya features 349 rooms and suites with balconies, five pools and a spa. It remains a family-friendly resort, with the MYTHOS World kids’ club included, but will open the Ceiba Club on 10 January 2027, an adults-only section providing access to the MICHELIN-recommended Autor restaurant, the Ceiba Lounge and Carbon Restaurant, Pool & Beach. Private transfers are included from Cancún and Tulum airports for eligible direct bookings.

What is included and what is not

Across both resorts, the package covers meals, 24-hour room service and a replenished minibar; from four consecutive nights, an experience or excursion is complimentary, such as a cenote visit or the Xel-Há park departing from the Conrad. Hilton does not publish prices: rates are available upon booking. For other leading addresses, explore our 50 best hotels in the world.

Practical information
  • 📍 Waldorf Astoria Riviera Maya · Carretera Federal Libre 307 Cancún-Tulum, 77580, Quintana Roo · +52 998 432 0350
  • 📍 Conrad Tulum Riviera Maya · Carretera Cancún-Tulum 307, Tulkal Chemuyil, Tulum 77774 · +52 984 195 1050
  • 🗓️ Calendar · all-inclusive since 1 October 2026; adults-only and Ceiba Club from 10 January 2027
  • 🌐 Official websites · Waldorf Astoria · Conrad Tulum
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